0
Your Cart

NEU App Privacy Policy

  • Effective Date: 1st September 2024
  • Updated Date: 9th of February 2026

Thank you for choosing NEU Ski Slopes App (“the App”). Your privacy is important to us. This Privacy Policy explains how we handle your information when you use our App.

1. Information We Collect and Store

  • In-App Preferences and Usage: The App may store your winter favorite sport, favorite ski resorts, visited ski resorts, and “want to go” ski resorts. This information is stored locally on your device and/or in your Apple iCloud account, depending on your iCloud settings.
  • Subscription and Purchase Information: We use third-party services to process and manage purchases. We may access anonymized or aggregated purchase information (e.g., plan type, renewal status) for analytics and support.
  • No Account Required: We do not require you to create a NEU account, and we do not directly collect personal identifiers such as your name or email through the App unless you contact us.

2. Third-Party Services and Data Sharing

We use trusted third-party providers to operate the App, manage subscriptions, and measure performance:

  • RevenueCat (subscriptions and purchases): Processes purchase history, subscription status, device and app information, and transaction details to enable purchases and manage entitlements. See RevenueCat Privacy Policy.
  • AppsFlyer (attribution and analytics): Helps us understand how users discover and engage with NEU, attribute installs and in‑app events to ad campaigns, and detect fraud. Data may include device and app information, IP address, install/engagement timestamps, limited event data (e.g., app open, purchase), and advertising identifiers where permitted.
  • Meta Advanced Mobile Measurement (AMM): In connection with advertising on Meta properties, limited install and in‑app event data may be shared with Meta via AppsFlyer for measurement and optimization, in accordance with Meta’s AMM terms and applicable permissions (including Apple’s App Tracking Transparency framework).

We share only the data necessary for these providers to perform their services, subject to their terms and privacy policies. We do not sell your personal information.

3. How We Use Information

  • Provide and improve NEU’s features and performance
  • Manage subscriptions and entitlements
  • Measure and attribute installs and in‑app events to advertising campaigns
  • Optimize marketing and detect/prevent fraud and misuse
  • Perform analytics to understand app usage and reliability

4. Platform Permissions and Your Choices

  • App Tracking Transparency (ATT): On iOS, we request permission to track activity across apps and websites owned by other companies. If you decline, advertising identifiers are not shared for tracking, and measurement/attribution is limited accordingly.
  • Device Settings: You can reset or limit ad tracking identifiers and adjust privacy settings in your device settings.
  • Opt-Outs: Some partners provide additional opt-out mechanisms. See partner privacy policies for details.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect information. Data stored on your device and in iCloud is protected by Apple’s security measures. Third-party providers such as RevenueCat, AppsFlyer, and Meta secure the data they process according to their policies.

6. Data Retention

We retain information only as long as necessary for the purposes described in this policy, unless a longer period is required by law. Third-party providers determine their own retention periods per their policies.

7. Children’s Privacy

NEU is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

8. International Transfers

Our third-party providers may process data on servers located outside your country. Where required, we rely on appropriate safeguards for international data transfers.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your information. To exercise rights related to data processed by our providers, please contact us and/or consult the providers’ privacy policies below.

10. Third-Party Policies and Links

11. GDPR Disclosures (EEA/UK/Switzerland)

  • Controller: For the purposes described in this policy, the controller is Guillem Bruix (NEU Ski app). Contact: hola {@} guillembruix.com
  • Categories of Personal Data: Device and app information, purchase/subscription information, limited event data (e.g., app opens, purchases), IP address, and advertising identifiers (where permitted). In-app preferences (favorite sport, favorite/visited/want-to-go resorts) are stored locally and/or in iCloud.
  • Purposes of Processing:
    •   Provide and improve the App and its features
    •   Manage subscriptions and entitlements
    •   Attribution and analytics for advertising campaigns
    •   Fraud prevention and security
  • Legal Bases:
    •    Performance of a contract (Art. 6(1)(b) GDPR): To provide the App and manage subscriptions.
    •    Legitimate interests (Art. 6(1)(f) GDPR): To analyze performance, prevent fraud, and improve the App. We balance these interests against your rights and expectations.
    •    Consent (Art. 6(1)(a) GDPR): Where required for advertising identifiers and cross-app tracking (e.g., ATT). When consent is not granted, we limit processing accordingly.
  • Recipients: RevenueCat, AppsFlyer, Meta (via AppsFlyer for AMM), and infrastructure/service providers as necessary to operate the App.
  • International Transfers: Where data is transferred outside the EEA/UK/Switzerland, we rely on appropriate safeguards (e.g., Standard Contractual Clauses or equivalent).
  • Retention: We retain data only as long as necessary for the purposes above, or as required by law. Partners may have their own retention periods; see their policies.
  • Your GDPR Rights: Access, rectification, erasure, restriction, portability, and objection to processing (including objection to processing based on legitimate interests). You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
  • Exercising Rights: Contact us at hola {@} guillembruix.com. For partner-processed data (e.g., RevenueCat, AppsFlyer, Meta), you may also contact the partner directly via their privacy policies.

12. CCPA/CPRA Disclosures (California)

  • Categories of Personal Information: Identifiers (e.g., advertising identifiers where permitted), commercial information (purchases/subscriptions), internet or other electronic network activity information (app interactions, limited event data), geolocation (coarse IP-based), and device information.
  • Sources: Your device and interactions with the App; third-party service providers (RevenueCat, AppsFlyer, Meta).
  • Business or Commercial Purposes: To provide the App, manage subscriptions, perform analytics/attribution, optimize advertising campaigns, and prevent fraud.
  • Sharing/Sale: We do not sell personal information. We may “share” personal information for cross-context behavioral advertising as defined by CPRA when permitted (e.g., advertising identifiers for attribution/optimization). You can opt out of sharing by declining ATT tracking and adjusting device-level ad settings. You may also contact us to exercise your CCPA rights.
  • Retention: We retain information only as long as necessary for the purposes described or as required by law.
  • Your California Privacy Rights: Right to know, delete, correct, and opt out of sale/sharing; right to limit the use of sensitive personal information (not applicable here as we do not use sensitive personal information for purposes requiring opt-out). We will not discriminate against you for exercising your rights.
  • Submitting Requests: Contact us at hola {@} guillembruix.com with “CCPA Request” in the subject. We may need to verify your identity. Authorized agents may submit requests with proof of authorization.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or the App, please contact us at: Contact form

7. Consent

By using the App, you consent to this Privacy Policy.